To add, I even sent myself the word "testing" from my cell to my work email and that did not transmit. Are you texting a photo to a phone number? Thank you Berettaboi, I'm hoping my IT techs will be able to help. A quick search on the topic found this response on the google support web site, https://support.google.com/fi/thread/3769044?hl=en, “My latest Android texting app simply rejects almost all pictures I try to attach over 1MB!. Was great for group messages. Fido and Koodo are two of the best mobile networks in Canada. I think they even had this in the past(?). Maximum MMS Size (KB): 2048. Tap the Messages icon. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949 https://community.koodomobile.com/plans-add-ons-66722/no-tab-way-more-expensive-7799356 https://community.koodomobile.com/android-81490/why-koodo-is-charging-more-than-retail-price-for-pixel-4a-7799851?postid=19864392#post19864392. MMS messaging is charged per message sent and the type of rich content being sent by the MMS users will not affect the cost. TELUS Internet/MMS 4G LTE APN Settings for Android. I had already checked my Junk Mail folder and there is nothing there. I even sent a test text to my work email (the word 'testing') and it did not transmit, so it must be a setting issue. Tap APN at the bottom of the screen. If you cannot find the limit, try and send yourself pictures of varied sizes to find what the attachment size limit is. How Are MMS and SMS Different? Down below, we have mentioned all the required APN settings. I switch from Koodo to Fido and such a regret. Tap Multimedia Limit and set the desired file size limit. MMS requires data to be on in order to send and receive. What are koodo’s size limits? Public Mobile Internet/MMS 4G LTE APN Settings for Android. On my old phone (Samsung A5), my phone automatically downloaded group messages and picture messages without me having to go turn on and off my data every time a message came through. Maximum MMS size (KB): 2048. Android 2.1 currently has an issue with image compression for MMS. Tap Menu (three dots), tap Settings > Chat settings. Does it work? Receiving SMS and MMS messages in Australia is free of charge. Koodo Mobile is a Canadian mobile flanker brand started by Telus in 2008 and mostly oriented toward younger customers. However, for many carriers, the file size limit is around 300kb which will make you unable to send the MMS. If you're having issues sending and /or receiving text attachments, there's the possibility that your data is turned off, has run out, you're in a poor signal location, or sometimes it takes a while to actually go through, especially to some smaller cell service providers. Tap Multimedia Limit and set the desired file size limit. This setting should allow you to auto-download MMS messages and files received over mobile data. Koodo Mobile Canada APN Settings for Android. I don't have any issues with MMS, but then again, you probably have a newer phone with a newer operating system - I'm still using a Glacier with an older custom Rom. If Android has already set values for Internet/MMS 2 for any fields below leave them. Enter your username or e-mail address. I did also wait ....it has been more than an hour and still no photos in my work email. Down below is the updated and correct APN Settings for your Koodo Network. To add to @Berettaboi excellent response, there may be an attachment size limitation (at your employer’s end or yours), which may prevent you from sending the photos. This includes all header info. Go to Settings Connections Mobile networks Access Point Names of your Android.. Press Add on right top corner. Definitely send an email to your company's tech support, they may have to adjust a thing or two, and may know exactly what you need to adjust. If this is the case, contact your IT department to have the issue resolved. TELUS Internet & MMS 4G APN Settings. When you reach 100% of your data limit, we pause your data and you can choose if you want to add more, right from your phone. Settings for Koodo - Canada . Thanks to both Dennis & rikkster for your help. This is ridiculous at this time of ever increasing bandwidth. Save the Settings and restart your Windows phone. Sorry, we're still checking this file's contents to make sure it's safe to download. Important: Message size doesn't equal media size. Tap Settings, and then tap Network Connections. Anything larger than that is a no go. My Chat Settings button doesn’t work and, from talking to the Koodo store today, it seems that they don’t support RCS yet. Apple), Android, BlackBerry OR Windows. Could be a koodo /Telus setting also though. ChompSMS can be downloaded from Google Play. I will check the settings you suggest. We'll send you an e-mail with instructions to reset your password. I have been sending multiple photos of varying sizes to my work email; we dont have restrictions. Additional data charges apply depending on picture size when roaming in the U.S. and internationally. Articles by Koodo Articles by Koodo 18 Mobile Masters Mobile Masters 1 Services Guidelines 2 Billing 764 Plans & Add-ons 684 Web Store 145 Self Serve 576 Tab 147 Prepaid 150 Other 1014 I know the blackberry system used to be a little different. Only Koodo Mobile offers shock-free data plans in Canada. I am new to Koodo but not Samsung phone. ), which uses your data to send the file. Fido and Koodo both are MVNO’s (mobile virtual network operators) – which means you’ll get the exact cellular reception and network as one would get on Roger’s network (Fido’s parent company). Close your apps: Apps running in the background may still be using data. Sorry, our virus scanner detected that this file isn't safe to download. Your company may be using an intranet system where photos/videos outside of the intranet get rejected for security reasons. These are the APN settings to enable to use Data, MMS and WAP services on a mobile phone on the Koodo mobile network in Canada Can you check the settings on your old phone in that app? As usual with these kinds of companies, it's easy to smell a rat. blurry photos and videos through MMS Is there any way to improve the quality of sent videos and photos? You can follow the procedure and can transform your slow Public Mobile internet into a really fast one! I'm not aware of a setting in the messaging app that would over-ride your data setting to send or retrieve those messages. Usual limits for MMS are between 600 KB and 3.5 MB per photo and 600 KB or 15 seconds per video" Koodo differs from its parent Telus by not requiring a fixed term contract. Can you show a screenshot of it? Short Answer: The maximum size for MMS is rather carrier-dependent, and usually is set to 300kB. Public Mobile APN 4G Settings ( Updated – May 2021 ) Updated APN Settings for Public Mobile 4G & users who’re using iOS Device (i.e. Tap the Messages icon. Once you’ve downloaded and installed the app, open it and select “ Menu ” > “ Settings ” > “ MMS “. Down below is the updated and correct APN Settings for your TELUS Internet & MMS Network. In this case, TELUS/Koodo allows limits for MMS that are between 600 KB and 3.5 MB per photo, and 600 KB or 15 seconds per video. I suspect it's something with the email system setup that is holding you up. On the homescreen, swipe down from the top. In the past I have been able to send photos from my cell to my work email via text. All UNLIMITED mobile phone plans come with unlimited national MMS while the rate for sending MMS on our AS YOU GO plan is 49c/standard MMS message. "File size limit, maximum number of attachments, picture quality, and video length can vary from one device to another. When people reply to me in the group, they also come through automatically without me having to have the data turned on. Please try again in a few minutes. The MMS size limit is defined by the carrier. Only available on select phones with the Tab. This is a lie, as it was working perfectly fine on my 6S running 12.0.1. I had texted photos to my work email about two weeks before switching to Koodo as a provider, and there had been no issues at that time. This is how the feature works: Koodo Mobile will notify you when you’ve reached 50%, 90% and 100% of your monthly data limit. Good to know I can successfully send a text and photo (separately) from my cell to my personal Hotmail account, so it must be something, possibly new, to do with work. They both are subsidiaries of parent companies Rogers and Telus. Out of curiosity, put your sim back into the old phone, turn off data, and try to send a group text and receive one . Tap Save. Our opinions are our own. I checked them all and it looks like they are all the same when I compare the two apps. If that's the case, you can Google "Samsung s10 apn settings telus" or something similar with your cell phone model, and try inputting different settings. To Update or Add APN on an Android phone Go to Settings > Connections (or More) > Mobile Networks > Access Point Names. Set the limit to “ 4MB ” or “ Carrier has no limit “. This includes all header info. What are the MMS message file size limits for the major carriers in the US? I will check with my IT department to see if they don't recognize my provider for some reason, though my cell number is the same, they might be blocking me. I don’t have to manually toggle the data on/off. Other way around it is to go through an actual email, "compose an email", attach the photo, then send, from an email address you have set up. Tap Menu (three dots), tap Settings > Chat settings. People still want SMS fallback on Android, though. It compresses all images so that it has a maximum image size of 2592x1944. In this case, TELUS/Koodo allows limits for MMS that are between 600 KB and 3.5 MB per photo, and 600 KB or 15 seconds per video. There's a pop up notification when you choose the photo and add it to the message that states this on Samsung products at least. Being a subsidiary of Telus, Koodo has been able to offer extensive coverage and a strong presence in mobile retailers. I fought for days with trying to get my MMS and data working with Koodo. I just used the default messaging app that came with the phone. Koodo Feedback Score 0. When I try to send group messages/picture messages on my new phone, I have to go in and turn on my data, wait for the message/picture to send, and then turn it off again. MMS for an extra $5 in Fido is garbage. Edit: At this time, 102,400 is the maximum MMS message size that the phone can send. The workaround to MMS file size limits is, of course, to use a messaging app (Allo, WhatsApp, Signal, etc. Could be the wrong format (unlikely these days). Photos/videos that are taken at higher resolutions, (e.g. Data setting on my cell phone is on, and I have lots of data available. For your second question, you might want to check Manually edit your max MMS size limit. What if you try to send a photo with data off on your A5? I aksontook your suggestion and texted to my work email the word "testing" and even that did not successfully transmit. Please try again in a few minutes. On my Multimedia settings I have Auto Retrieve turned on. Koodo 4G LTE APN Settings for BlackBerry. NOTE: After changing your APN Settings, Restart your device. I was previously with Bell Mobility. I have more than enough data amd data is on. If Android has already set values for Internet/MMS 2 for any fields below leave them. Is there a setting in the messaging app for the A5 for sending group texts? Make sure to close them if … Picture messaging is supported by BlackBerry smartphone with a SIM card only if a BlackBerry is added to a Koodo plan or a Koodo data plan is chosen. Things seem heavily compressed to the point that people on the other end can’t see anything. We'll send you an e-mail with instructions to reset your password. It is recommended that you follow along with our steps and settings. Their goal at this point is for everything you do everything you create must be sent to the cloud before you can do anything with it.”. Is there a setting that I have turned off that allows for automatic downloading other than leaving data turned on 24/7? Possibility that there's an "APN settings" change needed to be made on you phone as well. Best answer by rikkster 27 March 2021, 03:15. Mobile Masters are not Koodo Employees. Koodo 4G APN Settings. I do have Samsung S10, not off brand phone. To add to @Berettaboi excellent response, there may be an attachment size limitation (at your employer’s end or yours), which may prevent you from sending the photos. However, something to keep in mind is that Wind has a stupidly low size limit for MMS, which I believe it's a 600kb. The network will pause your data as you reach your monthly limit. Savings include: $100 bill credit (made up of 10 monthly $10 credits upon activation) and $45 connection fee waive. APN Type: default,mms,supl. It sounds like my old phone had that capability but not my new one :(. 2K or higher) will result in larger data files. 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